Contact us

Key points

  • Email cs@cryptolicense.io — the first consultation is free
  • Four facts make the first reply useful: product, fund flow, customers, target markets
  • We will say plainly if a route does not fit, or if we are the wrong firm
  • No approval can be guaranteed, and we quote no timelines
  • CL GLOBAL SDN BHD (1421939-T) is the contracting entity

Write to cs@cryptolicense.io with four things: what the product actually does, how funds move through it, where your customers are, and which markets you want to serve. That is enough for us to say which regulated categories are in play and whether we are the right firm for it. The initial consultation is free.

The fastest way to reach us is email: cs@cryptolicense.io. Enquiries sent to info@cryptolicense.io reach the same team. The initial consultation is free, and it is a genuine assessment rather than a sales call — a good outcome for us includes telling you that you do not need us.

What should a first message contain?

Send these four things and the first reply will be worth reading

  • What the product actually does, described in plain operational terms rather than marketing language
  • How funds move: who holds client assets, at what point, and in what form — fiat, stablecoin or both
  • Where your customers are, legally, and whether you are already serving any of them
  • Which markets you want to be able to serve, and any hard deadline you are working to

Almost every unhelpful first exchange comes from the same gap: the question asked is which licence should I get, and the information needed to answer it has not been supplied. Four facts change that, and they are listed above. With them, we can usually say in one reply which regulated categories your model plausibly falls into, which jurisdictions are worth comparing, and whether this is work we actually take on.

What happens next

If the fit looks right, the first substantive stage is an assessment of the business model and target markets — described in full on how we work. That stage exists to establish which category you fall under in each jurisdiction under consideration, and to surface anything that is clearly unworkable before money is spent. If your model sits outside where we have genuine experience, we say so there rather than after an engagement letter.

If you are still comparing jurisdictions, choosing a licence and jurisdictions are the two pages worth reading first; they will make the conversation shorter. If you want to understand the trade-off between doing this yourself and engaging anyone at all, that is set out honestly on doing it yourself versus using an adviser.

Who you are contacting

CryptoLicense is the trading name of CL GLOBAL SDN BHD, registration number 1421939-T, in Malaysia — the entity that would contract with you. The group's other registered entities and their public company numbers are listed on about us, and you are encouraged to check them in the relevant register rather than take the page at its word.

Two things we will not do, on a first call or later. We will not guarantee that a licence will be approved: regulators retain full discretion. And we will not quote a duration, because the parts of the process controlled by a regulator run at the regulator's pace. What we do commit to is that the waiting is not dead time — the workstreams that are not blocked continue in parallel.

This page is general information, not legal advice. CryptoLicense is an advisory firm, not a regulator and not a law firm.

Start by finding out which licence you actually need

Tell us your business model and target markets and we will set out the jurisdictions that fit, the stages on each route, and what you will need to prepare. Free consultation. Approval is at the regulator's discretion and we promise nothing about it.

Book a call