Skip to content

Hong Kong MSO Licence Application

Your Gateway to Asia’s Financial Hub

Navigating complex regulations and obtaining licences can be time-consuming. Hong Kong offers a simplified process for securing a Money Service Operator (MSO) Licence, allowing you to provide services like currency exchange and remittance in one of Asia’s leading financial centres.

bg floating circle
bg floating circle
top banner graphic hk
bg floating circle

Table of Contents

Here's how we help you succeed:

  • Your External Compliance Team: We’ll guide you through the application process with the Hong Kong Customs and Excise Department (C&ED), prepare all necessary documentation, and ensure compliance with the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO).

  • Comprehensive Support: From legal consultation to document preparation, office registration, and AML policy development, we provide a one-stop service to simplify the MSO licensing process and save you time.

  • Fast Application Expertise: We’ll assist you with a streamlined process to obtain the MSO licence in 7-9 months.

    Ready to offer financial services in Hong Kong? Let’s partner up! Contact us today.

bg floating circle

What Services Can You Offer with an MSO Licence in Hong Kong?

  • Currency Exchange Service
    Once licensed, you can provide currency exchange services in Hong Kong. This service does not include incidental exchanges, such as those conducted by retail businesses accepting foreign currencies or hotel operators offering currency exchange solely for the convenience of their guests.
  • Remittance Service
    You can provide money transfer services to or from Hong Kong, including arranging international remittances. For example:
    (a) sending or arranging the sending of money to locations outside Hong Kong;
    (b) receiving or arranging for the receipt of funds from abroad; and
    (c) organising the receipt of money in locations outside Hong Kong.
  • Digital Financial Services
    Extend your business to online or mobile platforms, adapting to the increasing demand for digital financial services.
bg floating circle

Why Hong Kong? Advantages of MSO Licence

  • Prime Financial Hub: Operate in one of Asia’s most dynamic financial centres, enhancing your business credibility and market reach.
  • Simplified Process: The MSO application process in Hong Kong is straightforward and without excessive regulatory burdens.
  • Cost-effective and Efficient: Take advantage of a clear, predictable process with no capital requirements and competitive licensing fees.
  • Enhance Business Value: An MSO licence increases your business legitimacy, attracting more clients and investors.

Who Regulates MSO in Hong Kong?

The Customs and Excise Department (C&ED) regulates Money Service Operators under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO). This framework ensures that licensed operators meet strict standards of business conduct, while remaining agile to adapt to changing market needs.

Key Hong Kong MSO Licence Requirements

  • Company Eligibility: A Hong Kong registered company is preferred (with limited or unlimited liability). Both Hong Kong residents and non-residents can operate under an MSO licence.
  • Fit and Proper Person Test: One of the company directors must pass a “Fit and Proper Person” test conducted by C&ED. This test ensures that individuals with criminal records, bankruptcies, or corrupt practices are excluded from managing or owning a licensed entity.
  • Premises Registration: A registered office address is required where the company’s business activities and meetings will be conducted. This must be authorised by the landlord through a formal agreement and approved by a representative of the C&ED. If no dedicated premises are available for the money service operation, a local management office (LMO) must be designated for storing the business’s books and records.
  • Document Requirements: This includes corporate documents such as a business registration certificate; personal details for all directors, partners, and Ultimate Beneficiary Owner; a business plan; AML and IT policies; and an authorization letter signed by all partners or board members authorising the submission of the application.
  • Interview and Competency Assessment: As part of the application process, the company must undergo a face-to-face interview conducted by the C&ED. This interview will assess the company’s preparedness and competency in operating a money service business in compliance with regulatory standards.
  • Restrictions: Companies that have declared bankruptcy, have not been reinstated in their rights, or have managers with criminal records are not eligible for an MSO licence.
bg floating circle

The MSO Licence Application Journey

1st
month
2nd
month
3rd
month
4th
month
5th
month
6th
month
7th
month
8th
month
9th
month
Rent an OfficeAgreement
signing
Structure Changes
Business plan and AML policy applicationDocument PreparationDocument Drafting and FinalizationApplication FormInterview with Regulator and Submission of Application
Corporate AccountNegotiate with BankSubmit account opening application & KYCInject Capital Funds
Escrow AccountCompliance Review Q&AObtain Letter of Commitment
IT SystemCreate virtual account and build a websiteRevise project plan & prepare a user manualRefine system & manualDemonstrate to regulator the IT system & user manual
AssessmentExtract key study materialsRegister, prepare for AssessmentPassed Assessment

What is the Validity Period of a Licence Granted?

Generally, a granted licence is valid for two years. If the licensee wishes to continue operating a money service, they must apply for renewal within 90 days but not later than 45 days before it expires.

Costs and Timeline

  • Costs: Expect application fees, company registration, AML/KYC solutions, and professional support like translations. Contact us for a clear breakdown.
  • Timeline: The entire process, from company incorporation to final licence approval, generally takes 7-9 months, depending on the completeness of the documentation, the results of the Fit and Proper Person test, and the time taken for on-site inspections.
bg floating circle

FAQs: Hong Kong MSO Registration

1. Who is required to apply for an MSO licence?

Anyone intending to conduct money service operations, such as currency exchange or remittance services, must apply for an MSO licence.

2. Are there any legal consequences if I carry out money service operations without a licence?

Yes, according to Section 29(1) of the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO), operating money services without the required licence can result in a fine of HKD 100,000 and imprisonment for up to six months.

3. Why is obtaining an MSO licence crucial for a financial services provider?

An MSO licence allows you to legally offer services like currency exchange, remittance, and expand your business into digital financial services in one of Asia’s largest business hubs.

4. What is the primary distinction between a currency exchange service and a remittance service?

A currency exchange service handles the conversion of currencies within Hong Kong, except for occasional exchanges in places like tourist hotels. On the other hand, remittance services involve the transfer of funds to or from Hong Kong and the organisation of those transactions.

5. Who is exempt from obtaining an MSO licence in Hong Kong?

Financial institutions that are already regulated by the Securities and Futures Commission or the Hong Kong Monetary Authority are exempt. These include authorised banks, licensed corporations, and authorised insurance companies, which generally do not need to apply for an MSO licence.

6. What are the essential steps and documents needed to obtain an MSO licence in Hong Kong?

You are required to complete a background check, register your business premise, and provide a comprehensive set of documents. These documents include company and member details, office address verification, a business plan, and anti-money laundering (AML) policy. Additionally, a non-refundable application fee must be paid as part of the process.

7. What are the guidelines for determining if a premise is suitable for money service operations?

1. The premises must be accessible to Customs and Excise Department (C&ED) officers for conducting their duties under the MSO regulatory regime.

2. If the premises are located in a mixed-use commercial and residential building, the applicant must obtain written consent from all occupants, allowing authorised C&ED personnel to enter and carry out inspections.

8. How long does the MSO application process take?

The process typically takes around 7-9 months from submission to approval.

9. What are the ongoing compliance requirements?

Regular AML/KYC reporting, office inspections, and periodic audits are required to maintain your licence.

What Clients Say About Our Services

left gradient
right gradient

Let's talk!

Have more questions? Contact us today to discuss your MSO licensing needs.

+6590977344
[email protected]